Frequently Asked Questions
How do I make an appointment?
The most convient way to schedule is by clicking the “Book Now” button which will take you to the scheduling system. Choose an appointment type then view the schedule. You will make an account through the system which will also send you your new patient paperwork. If you’re not finding a time that works or are confused about which appointment type to choose, you can also email or call!
Do you accept insurance?
Yes! We are currently in-network with the following insurance companies:
Regence BCBS
Providence
Aetna
Moda
Cigna
Medicare
Motor Vehicle Accidents (MVA)
We are still contracted with OHP (Oregon medicaid) however, there has been a snag with the mother company, CareOregon, and unfortunately we will be taking a break from accepting new patients at this time.
In regards to Medicare, Dr. Chloe is now contracted as a “non-par” provider.
Do you offer a Time-of-Service fee?
Yes! Time-of-Service (TOS) fees vary based on the appointment type. Please view the scheduling system (click the “Book Now” button) to view TOS fees or email for additional information.
Do you offer a superbill for potential out-of-network reimbursement?
Yes! After your appointment we can generate a superbill to be emailed to you.
Is a card required to be put on file to schedule?
Yes! We require everyone to have a card on file. This doesn’t have to be the card you use at the time of your appointment as we also accept HSA/FSA, cash and checks, but you will need to keep a card on file regardless.
Where is the office located?
The office is tucked away in the Cannery Lofts office space and can sometimes be tricky to find! Turn at the Pier 39 signs. Before entering the Pier, turn RIGHT at the Cannery Lofts building and turn LEFT to enter the parking lot. When you arrive at the Cannery Lofts buildings, be sure to turn RIGHT towards Building B. When facing Building B head-on, our office is in the LEFT back corner. We hope to have bright, visible signage in the near future to make our cozy space a bit more noticeable.